AI for the work your team still does by hand

Document AI, phone assistants and custom systems for transit operators, law firms and growing businesses.

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Norman Dilthey, founder of Koana Labs
Norman Dilthey, founder and the engineer you work with
  • Rheinbahn
  • Kanzlei Robert Wagner
  • Sens & Feinkohl

Rheinbahn: from five minutes to twenty seconds per application

Rheinbahn in Düsseldorf receives thousands of school certificates for the Deutschlandticket. We built a platform that reads each one, checks it against the rules and shows staff only what needs a decision.

Measured in daily use: a case that took about five minutes by hand now takes around twenty seconds.

Watch the full demo (2:32, German)

Teaser, 21 seconds, German.

What we build

Four kinds of systems, each one already running for a client.

  • Document AI

    Forms, certificates and letters read, checked against your rules and routed. Cases that need a person still go to a person.

    See the project

  • AI phone assistant

    Answers every call, day and night, and books appointments into your calendar. Built for law firms and professional practices.

    How it works

  • Visibility in search and AI answers

    We find out why Google and ChatGPT do not show your business, then fix the website and measure what changes.

  • Custom software and automation

    The internal tool or integration that no product on the market covers, built around how your team actually works.

How we work

A small company on purpose. Every project gets the founder's full attention.

You talk to the engineer
No account managers in between. The person who scopes your project writes the code.
Production, not prototypes
We design, build, deploy and maintain the system until it runs in your daily operations.
Measured, not promised
We agree on what success looks like before we start, then measure it in your real process.

Latest articles

What we learn while building, written down.

  • AI Phone Assistant

    An AI phone assistant answers, understands and routes phone calls using speech recognition and language models, often replacing or supplementing a human receptionist. Costs range from $0.05 to $0.31 per minute or $79 to $300 monthly flat-rate, against $46,500 to $52,000 a year for an in-house hire. We help firms deploy one securely.

  • AI Consulting Near Me: How to Find and Hire the Right Firm

    Searching for AI consulting near me usually means you want someone who understands your business, not just a local address. Most firms, including Koana Labs, work with clients remotely by video and visit on-site when integration or compliance work requires it. What matters more than proximity is hourly rate, industry fit, and a clear scope.

  • How Law Firms Handle After-Hours Calls

    Most law firms handle after-hours calls poorly: the majority route callers to voicemail, many advertised 24/7 lines still go unanswered, and most callers who hit voicemail hang up without leaving a message. Since roughly 60% of after-hours callers are first-time prospects, weak coverage quietly costs firms new clients every night and weekend.

All articles

Is there work your team still does by hand?

Tell me about it in a 30-minute call. You will know afterwards whether it can be automated.

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